Here's what you need to know about getting your email campaigns approved in EmailMassivo.

Moderation is when we check your contact list, sender email, and message content to make sure everything meets our standards. Every campaign to a new contact list goes through this review process. These checks aren't just our rules - they're industry standards that all email providers follow.

Here's what you need to do to get your campaign approved quickly:

Keep your content clean and legal

Don't include any of this stuff in your emails:

  • Fake news or misleading information
  • Swear words or offensive language
  • Viruses, malware, or pirated software
  • Hate speech targeting race, religion, or gender
  • Copyrighted content you don't own (images, text, logos, etc.)
  • Adult content
  • Get-rich-quick schemes, pyramid schemes, or "easy money" offers

Always include an unsubscribe option

Every email needs an unsubscribe button or link - it's the law! Our templates already have this built in, but if you removed it or created your own template from scratch, check out this guide to add it back.

Use your own domain email

Send emails from your business domain (like hello@yourbusiness.com), not Gmail or Yahoo. This is required if you're emailing more than 100 people. For smaller lists, you can use regular email addresses, but your emails will perform much better with a business domain.

Verify your domain in your account

This is super important - without domain verification, your emails will likely go straight to spam folders. Make sure the domain you're sending from matches the one you've verified in your account settings. Need help setting this up? Check out our step-by-step guide.

Only email people who actually want to hear from you

Don't buy email lists or scrape addresses from websites - that's a big no-no! When you upload a new contact list, we'll ask you where you got those email addresses. Just reply honestly and tell us how you collected them.

You can only email people who specifically agreed to receive emails from YOU. This includes your customers, website visitors who signed up for your newsletter, or people who filled out your contact forms. Want to grow your list the right way? This guide shows you how to create signup forms that automatically add subscribers to your EmailMassivo account.

Follow these guidelines and your campaigns will get approved quickly and smoothly!